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Support

Everything you need to keep your heating running smoothly.

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At Simple Energy, we’re here to support you every step of the way. Whether you’re experiencing an issue, need to brush up on how to use your heating system, or want quick troubleshooting advice, you’ll find everything you need here.

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Quick Support Options

Before You Report a Fault

Simple checks that may get your system running again:

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  • Check boiler pressure is between 1–1.5 bar

  • Restart your boiler

  • Check thermostat batteries or settings

  • Ensure gas/electricity supply is on

  • Consult your user guide or our video tutorials

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